Operations Analyst & Coordinator
Codeninja
صاحب عمل نشط
نشرت قبل 6 ساعات
أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
Monitor Open Finance platforms, APIs, and microservices hosted on OpenShift, ensuring SLA compliance, stability, and performance across production and DR environments.
Perform first-level incident triage, assess severity, and coordinate with technical and business teams for timely resolution.
Execute operational runbooks for environment validation, recovery, and daily readiness checks.
Manage the full ticket lifecycle, including severity classification, SLA tracking, and documentation within ITSM tools.
Coordinate communication between Operations, Product, Infrastructure, and external FinTech partners regarding incidents, changes, and updates.
Prepare operational reports, dashboards, and audit evidence for compliance and performance reviews.
0 4 years of experience in Operations, Application Support, IT Support, or related functions.
Basic understanding of APIs, microservices, and production monitoring concepts.
Knowledge of ITSM processes including incident, change, and problem management.
Ability to analyze logs, monitor alerts, and support first-level troubleshooting.
Strong communication and coordination skills for working across multiple teams.
Experience preparing reports, dashboards, or operational documentation is preferred.
Familiarity with Open Banking / Open Finance environments is a plus.
Arabic-speaking candidates are preferred.
الملف الشخصي المطلوب للمرشحين
0 4 years of experience in Operations, Application Support, IT Support, or related functions.
Basic understanding of APIs, microservices, and production monitoring concepts.
Knowledge of ITSM processes including incident, change, and problem management.
Ability to analyze logs, monitor alerts, and support first-level troubleshooting.
Strong communication and coordination skills for working across multiple teams.
Experience preparing reports, dashboards, or operational documentation is preferred.
Familiarity with Open Banking / Open Finance environments is a plus.
Arabic-speaking candidates are preferred.
القطاع المهني للشركة
- تكنولوجيا المعلومات - خدمات البرمجيات
المجال الوظيفي / القسم
- ادارة
الكلمات الرئيسية
- Operations Analyst & Coordinator
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Codeninja
About the Company Aligned with Saudi Arabia s Vision 2030, we harness the Kingdom s rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region s human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom s ambitious objectives, championing a high-tech, sustainable future.