Operations Coordinator - UAE Expo YOSH HOSPITALITY LLC OPC

We are seeking a highly motivated and dynamic Operations Coordinator – Expo to support the planning, implementation, and day-to-day management of UAE Pavilion operations at World Expos.

This role involves supporting daily operational functions, coordinating staffing and logistics, managing multiple workstreams simultaneously, and ensuring seamless operations, visitor experiences, and support services throughout the lifecycle of the Pavilion at Expos.

The ideal candidate is organized, proactive, and comfortable working in fast-paced, high-pressure, multicultural environments.

Key Responsibilities

Operational Planning and Delivery

• Assist in the design and implementation of operational plans, procedures, and service models across pavilions.

• Support coordination with multiple vendors and contracts to ensure service delivery and operational readiness.

• Monitor daily operations, ensuring efficient execution and resolution of arising issues.

• Contribute to pavilion readiness across all functions including visitor services, facilities, security, and logistics.

Staffing and Team Coordination

• Assist in preparing onboarding materials and tools to support training for pavilion operational staff.

• Support the planning and execution of staff welfare and wellbeing programs.

Logistics and Compliance

• Review operational plans, guidelines, and requirements set by host organizers.

• Liaise with Expo organizers and relevant authorities to ensure compliance with applicable legal and regulatory requirements.

• Support procurement and vendor management for operational needs.

VIP and Stakeholder Engagement

• Support the development and execution of VIP visit protocols in collaboration with protocol and events teams.

• Work closely with internal and external stakeholders to deliver strategic objectives and support key engagements.

Financial and Administrative Support

• Maintain accurate and up-to-date documentation and records of operational activities.

Reporting and Knowledge Management

• Contribute to daily updates, team meetings, post-event reports, and a comprehensive final operations report including lessons learned and best practices.