Operations Manager - Expo (UAE National) YOSH HOSPITALITY LLC OPC

Key Responsibilities

Operational Planning & Delivery

• Assist in the design and implementation of operational plans, procedures, and service models a cross pavilions.
• Assist in managing and coordinating with several vendors and contracts.
• Monitor daily operations, ensuring efficient execution and resolution of any arising issues.
• Contribute to pavilion readiness a cross all functions including visitor services, facilities, security, and logistics.

Team & Staffing Management

• Oversee onboarding, training, and performance support for operational staff.
• Ensure team preparedness through training plans, operational briefings, and development programs.
• Support staff welfare, productivity, and engagement across multiple locations.

Logistics, Compliance & Vendor Management

• Review operational guidelines set by organizers and ensure strict compliance.
• Liaise with government entities, event authorities, and regulatory bodies.
• Lead procurement activities, manage vendors, and track contractual deliverables.
• Ensure all operational work follows safety, legal, and quality standards.

Stakeholder, VIP & Protocol Coordination

• Oversee VIP visit management in collaboration with protocol and event teams.
• Coordinate cross-functional teams, partners, and external stakeholders to support strategic objectives.
• Represent the operations function in internal and external meetings.

Financial & Administrative Oversight

• Support budgeting, forecasting, and expense tracking across operational activities.
• Review financial summaries, audits, and operational reporting.
• Maintain accurate records, documentation, and operational control frameworks.

Reporting & Knowledge Management

• Lead the preparation of progress updates, operational dashboards, and management reports.
• Contribute to post-event reviews, lessons learned, and knowledge transfer documentation.
• Support long-term planning and continuous improvement initiatives.