مدير عمليات

WHEELY LTD

As the Operations Manager at Wheely, you will have the opportunity to lead the charge in acquiring, retaining, and ensuring quality among our top-rated chauffeurs. You will play a crucial role in improving our business performance in Dubai and will collaborate with our innovative product teams to roll out new features and improve existing products. If you have at least 4 years of experience in operations management along with excellent problem-solving skills and a track record of successfully managing high-performing teams, we want to hear from you!

Responsibilities

• Define and implement best practices for acquiring, retaining, and ensuring quality among Wheely chauffeurs;
• Take ownership of the Dubai's business performance by identifying opportunities and issues, and proposing improvements that will have an immediate impact;
• Lead a team of Operations associates and create a culture of high performance and engagement;
• Manage the day-to-day operations of The Dubai Wheely Academy;
• Collaborate with product teams to roll out new features and improve existing products;
• Stay up-to-date with compliance requirements in the sector and ensure that they are met
• Act as a representative and spokesperson for Wheely to our chauffeurs and other external stakeholders.