Operations Manager – Recruitment & Workforce Solutions

Confidential Company

Overview We are seeking an experienced Operations Manager – Recruitment & Workforce Solutions to lead and scale recruitment operations for a growing staffing and workforce solutions organization in Abu Dhabi. The role requires a commercially driven leader capable of managing recruitment delivery teams while also contributing to business growth through client acquisition and strategic partnerships.

Key Responsibilities

Recruitment Operations Leadership

• Lead and oversee end-to-end recruitment operations across multiple industry sectors.

• Manage recruitment teams, delivery managers, and operational workflows to ensure timely hiring delivery.

• Develop and implement recruitment strategies, delivery models, and talent pipelines.

• Monitor recruitment KPIs including time-to-fill, quality-of-hire, and delivery performance.

Business Development & Client Management

• Identify and develop new client relationships and recruitment mandates.

• Maintain strong relationships with key accounts and strategic clients.

• Work closely with leadership to expand the company’s market presence and revenue streams.

Operational & Financial Management

• Oversee recruitment operations budgets, cost control, and resource planning.

• Ensure efficient utilization of recruitment technology including ATS and recruitment automation tools.

• Implement process improvements to optimize recruitment delivery and operational efficiency.

Team Leadership & Development

• Build, lead, and mentor recruitment and operations teams.

• Establish performance targets and monitor team productivity.

• Develop scalable recruitment structures to support large-scale hiring programs.