Outbound Appointment Setter

Scale Army

Our client is seeking a motivated and organized professional to support their sales efforts through lead research and appointment setting. They operate in a fast-paced environment where proactive outreach, structured processes, and consistent follow-ups are essential to maintaining a strong and efficient sales pipeline. The team values organization, results, and clear communication, offering an opportunity to grow within a dynamic sales support function.

Fully remote | 9 AM - 5 PM EST

The Outbound Appointment Setter will be responsible for conducting research to refine leads and performing outreach to schedule appointments for the sales team. This role requires a proactive, results-driven, and highly organized individual with a strong focus on lead generation and consistent follow-up.

Key Responsibilities Lead Research & Refinement

• Research potential leads to identify qualified prospects aligned with the target audience

• Refine lead lists based on research to ensure effective outreach strategies

High-Volume Outreach

• Conduct outreach through email, phone, and text to engage prospects and schedule appointments

• Perform follow-up outreach to confirm appointments and maintain consistent engagement

Appointment Setting

• Schedule and confirm appointments for the sales team, ensuring meetings are properly organized

• Provide necessary details and reminders to both leads and the sales team prior to scheduled appointments

CRM & Organization

• Maintain and update lead information in the CRM system to ensure accurate tracking of interactions

• Manage calendar and follow-ups to ensure timely communication and organization

Qualifications Experience

• 0 2 years of experience in appointment setting, customer outreach, or a related role

• Experience with high-volume outreach through email, phone, or text (preferred but not required)

Skills

• Excellent verbal and written communication skills in English

• Strong organizational skills with the ability to manage multiple tasks and schedules effectively

• Familiarity with lead generation concepts and the sales process

• Ability to learn quickly and adapt to new systems and tools

• Proactive, results-driven, and detail-oriented approach

What Success Looks Like

• A consistent stream of qualified appointments booked for the sales team

• Efficient management of lead data with timely follow-ups

• Positive feedback from the sales team regarding appointment quality and organization

• Professional and clear communication with leads throughout the process

This role offers an excellent opportunity for early-career professionals to develop foundational experience in sales support and lead generation. The Appointment Setter will play a key role in strengthening the sales pipeline, gaining hands-on experience in outreach, CRM management, and appointment coordination within a fast-paced team environment.

To be considered for this role these steps need to be followed:

• Fill in the application form

• Record a video showcasing your skill sets