Partner Relations Manager

Confidential Company

The Role:

We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

• Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximize lifetime value.
• Act as the main contact for Partners, fostering strong relationships through personalized support.
• Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly.
• Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services.
• Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners.
• Communicate ideas and suggestions for platform improvements to the Business Development teams
• Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts.
• Undertake any other relevant task as assigned.