People & Culture Coordinator ACCOR

Consistently offer professional, friendly and engaging service.

• Assist in the day-to-day operations of the People & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time.
• Assist colleagues in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
• Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
• Processing of new colleagues, changes of status and separations
• Birthday Calendar, preparation and sending to all colleagues via email.
• Assist and lead the P&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.
• Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
• Handle all decorations related to P&C, in the office, cafeteria, Back of House for all events and celebrations
• Organize any colleagues recognition, such as weddings, birthdays, new born.
• In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of the meals in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.
• Addition of new joiners to group insurance
• Scheduling Training Room when required by other departments.
• Assist when necessary, for events, orders, gatherings etc
• Other P&C tasks as and when requested by line manager.