Portfolio Director - MENAT Account Lead (Financial Services Client)

CBRE Global Workplace Solutions (GWS) EMEA

What You ll Do:

Account Leadership & Client Partnership

• Act as the primary regional relationship owner with the client s senior stakeholders, serving as a second-level escalation point after Portfolio Managers.
• Understand the client s business drivers and translate them into real estate strategies and solutions.
• Lead annual account reviews and present performance insights, strategic recommendations to the client.
• Ensure full compliance with the Global MSA and all contractual reporting requirements.
• Own regional governance, performance tracking, stakeholder engagement, and strategic alignment with the global account team.

Portfolio Strategy & Transaction Management

• Develop and implement portfolio strategies aligned with the client s goals, including portfolio optimisation, cost reduction, and risk mitigation.
• Prepare, recommend, and execute portfolio-wide transaction strategies acquisitions, disposals, lease renewals, and lease amendments.
• Ensure disciplined transaction lifecycle management: project initiation, scope definition, prioritisation, and adherence to client-driven milestones.
• Manage critical dates and ensure all lease obligations are met across the MENAT portfolio.
• Where required, engage and oversee third-party brokers in accordance with Global MSA terms and conditions.

Financial Management & Reporting

• Oversee account financials including budgeting, forecasting, and P&L management for the MENAT region.
• Manage the OPEX budget related to the client s portfolio (rents, government rates, service charges, etc.).
• Review, analyse, and interpret financial templates to enable informed client decision-making.
• Deliver regular reporting and data-driven insights to support the client s strategic priorities.

Team Leadership & Development

• Lead, mentor, and manage the performance of a team of 5 Portfolio Managers.
• Provide guidance and coaching to develop team capability and ensure consistent delivery standards.
• Design and implement training programmes and continuous improvement initiatives across the account team.

Operational Excellence & Innovation

• Drive innovation and continuous improvement across all service lines in the region.
• Manage, review, and abstract contractual terms from property documentation; ensure all property records and tracking tools are accurate and current.
• Optimise operational processes for maximum efficiency within the account portfolio.
• Ensure integration and interlock between service lines Portfolio Management, Project Management, Facility Management, Data Management, and Finance/Accounting for aligned delivery.