Practice Assistant

Teneo

The Role

The position ensures the effective and professional operation of a newly established Australian office within a global professional services firm. The Office Manager/Receptionist is responsible for overseeing daily office functions, maintaining a high standard of workplace presentation, and supporting operational efficiency. In addition to office management duties, the role includes providing high-quality executive and administrative support to senior leadership.

This is a hands-on role suited to someone who thrives in a dynamic, team-oriented environment and brings a continuous improvement mindset to daily operations.

This is a full-time, office-based role (not remote or hybrid) in Flinders Street, Melbourne.

Responsibilities

• Provide front-of-house support including meeting and greeting clients, managing meeting rooms, preparing refreshments and maintaining presentation standards of meeting spaces.
• Maintain general office presentation, including kitchen and communal staff areas.
• Manage couriers, incoming and outgoing mail, phone calls, and general inquiries.
• Liaise with building management and facilities.
• Manage office supplies and equipment, including stock control and budget adherence.
• Ensure compliance with health and safety standards, acting as a point of contact for security and fire safety.
• Organise and coordinate client-facing and internal events, including venue booking, liaising with suppliers, and coordinating logistics.
• Provide administrative support to senior leadership and other administrative staff, including:
• Calendar management
• Travel arrangements and itineraries
• Timesheet coordination (daily) and month-end activity support, and expenses
• Provide assistance to prepare, format, and proofread documents, reports and client presentations to a high standard
• Actively contribute to the implementation of new technology and operational processes
• Identify and suggest improvements to existing systems and ways of working
• Build relationships with senior leaders, other senior staff members, and internal corporate functions
• Support broader business operations in Australia, including coordination with colleagues in other offices to ensure consistency and alignment

Requirements

• 3 5 years experience in an office administration role, ideally in a professional services environment
• Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint)
• High level of attention to detail and commitment to quality
• Strong written and verbal communication skills
• Excellent organisational and time management skills, with the ability to manage competing priorities
• Experience supporting billing processes, timesheet submission and month-end activities
• Ability to work both independently and collaboratively as part of a small team
• Professional, service-oriented approach with strong interpersonal skills

What we can offer

• Competitive salary
• Health and wellbeing support provided by Intellect Holistic
• $500 annual health and wellness stipend to support you with health, wellness, and fitness expenses
• Annual leave allowance: 20 days plus three days annual closure between Christmas Eve and New Year's Eve, 1 day of leave during birthday month, 1 wellness day
• 10 days per annum personal/carer s leave