Premium Flight Reservations and Ticketing Agent Etihad Airways

What You ll Do

• Handle all VIP bookings, enquiries, and itinerary management with precision and care across email, WhatsApp and phone
• Manage Etihad Guest redemption bookings and special service requests, ensuring every journey reflects our commitment to excellence.
• Build and maintain close relationships across service delivery areas, ensuring flawless coordination and first-class handling throughout the guest journey.
• Make empowered decisions to resolve any service issues swiftly and effectively.
• Maintain guest preference databases, ensuring a personalised experience every time.
• Uphold Etihad s highest standards for communication, accuracy, and data confidentiality.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad s codeshare partners, Etihad s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.