Presales Lead/Solution Architect

Harrison.ai

Provide expertise in the presales cycle to understand the customer's environment and workflow to determine the optimal solution for the customer

• Provide technical expertise during the sales process by demonstrating the full range of product features including potential uses, product capabilities and benefits to customers as needed.
• Develop and deliver compelling, personalised demonstrations, proofs of concept, prototypes, and other pre-sales assets, based on the knowledge gained about the customer, which tie to Harrison.ai s technologies.
• Strongly contribute to the sales proposal, RFP and Tender processes across assigned regions of all our products and strategies.
• Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
• Work with our healthcare industry vendor partners to create and maintain integrations for our customer base.
• Design and implement integrations with our partners using messaging standards like RESTful APIs and HL7.
• Maintain and manage test environments for problem replication.
• Communicate with customers and internal teams to detail project requirements.
• Work with Project Managers to deliver projects on time.
• Plan with and train customer staff in the deployment of Harrison.ai solutions.

What You Bring:

• 5+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
• Multiple years experience working directly with external customers.
• Experience installing and maintaining Linux operating systems.
• Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
• Fluency in English.
• Willingness to travel, including internationally.
• Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).

Nice to have skills and characteristics:

• Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS,EHR, and/or RIS).
• Familiarity with AWS and VMWare (certifications preferable).
• Experience with healthcare workflow engines (e.g., Nextgen Connect).
• Experience with containerisation platforms (e.g., Docker, Kubernetes).
• Experience with SQL databases (e.g., PostgreSQL, MySQL).
• Experience with Git or other version control systems