Product Manager, Automotive

Starlinks Global

1. Product Strategy & Commercial Ownership

• Define the product roadmap for automotive logistics services in line with market demand.
• Support revenue growth and profitability through differentiated offerings.
• Align services with emerging industry and consumer trends, while aligning with company strategy and business priorities

2. Cross-Functional Collaboration

• Work closely with operations to align customer and market needs with existing capabilities, while identifying and addressing service gaps.
• Partner with Finance on costing, pricing, and margin visibility.
• Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.

3. Service Catalogue & Customer Value

• Maintain a clear catalogue of automotive logistics solutions.
• Identify opportunities to enhance or expand service categories.
• Ensure services meet customer needs across import, distribution, and aftersales.

4. Digital Integration & Tech Enablement

• Define tech and integration requirements based on customer and market needs.
• Prioritize digital capabilities that enable scalability, visibility, and customer value.
• Collaborate with Tech teams to ensure solutions align with the product roadmap.

5. Customer Experience & Differentiation

• Define customer experience standards for the vertical in line with brand and market expectations.
• Identify and prioritize gaps in service experience to inform roadmap decisions.
• Benchmark Starlinks offerings against industry best practices and translate them into differentiated offerings.

6. Data, Analysis & Performance

• Track performance metrics such as SLA adherence and utilization.
• Use insights to recommend service improvements.
• Contribute to business cases for investment decisions.

Job Requirements:

• Bachelor's degree in Supply Chain, Engineering or related field.
• Minimum 5-7 years in product, operations, or commercial roles within automotive logistics or supply chain.

Behavioral Competencies:

• Ethical Practice
• Communication
• Health, Safety and Environment
• Accountability
• Proactiveness
• Collaboration
• Technology Advocacy

Technical Competences:

• Automotive Logistics Product Development
• Service Portfolio & Catalogue Management
• Costing & Pricing Strategy
• Digital Integration & Tech Enablement
• Customer Experience Design
• Cross-Functional Program Leadership