مدير المنتج

EXO Travel

Responsibilities:

Product Development

• Produce an annual plan for product development in consultation with the General Manager and EXO Head Office.
• Create, develop, update and constantly improve EXO Travel s programs, touring itineraries and unique tours in your country.
• Design and costing for bids and tenders.
• Develop and improve travel products in destination through regular site inspections.
• Regularly evaluate and review current and new products. Create, review and update Annual Product Range for Tariff.
• Train the EXO team on new product; create modules for sales and marketing s understanding of destination.

Contracting & Suppliers relation

• Negotiate and secure best in industry rates for preferred hotels and high-volume suppliers.
• Coordinate to cost and quote selected programs for existing and potential clients at competitive prices.
• Meet with suppliers to ensure proper delivery of product.

Back Office & Database Management

• Ensure all tariff programs and agent brochures are correctly inputted into Tourplan.
• Run regular reports to understand what products and services are being booked by clients.
• Hold regular meetings with sales and reservation managers to ensure the system is working smoothly and meets internal requirements.

Marketing and Communication

• Provide Group Marketing with new products, relevant travel and tourism news and marketing ideas to feed our print publications, e-newsletter and social media endeavors
• Prepare webinars as per Exo Group s schedule.
• Represent Exo Travel at travel trade shows, seminars, road shows and events when requested
• Communicate to clients on how their tours can better benefit the destinations.

Communication with clients

• Provide product advice and expertise to new and existing agents.
• Work closely with new agents and key agents to advise and assist on product selections and pricing for websites, brochures and tariffs.
• Work closely with sales managers to help provide information and presentations that will win new business accounts.
• Provide Head Office and sales teams with regular updates on what s new in your destination.
• Be a Knowledge Bank for the whole office and the go-to person for ideas and inspiration.