Professional Services Consultant
Nexthink
صاحب عمل نشط
نشرت قبل 7 ساعات
أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
The Professional Services Consultant s role requires a hard-working and enthusiastic person with strong technical and communication skills who is able to establish and maintain trusted technical advisor status. The ability to travel to and work from a customer s own office or site is essential as and when required.
- Maintain sufficient technical capability and current best practice knowledge to be able to implement and operate all of Nexthink s products at an advanced level of competency during a project implementation.
- Install and configure Nexthink in line with the agreed solution design and prepare all relevant technical project deliverables.
- Implement all technical aspects of service delivery to the required standard of quality.
- Educate and empower Nexthink customers to take full advantage of the solution so that it is fully adopted.
- Understand customer requirements to be able to advise and implement a relevant Nexthink solution in line with industry best practices.
- Be committed to customer satisfaction and referenceability.
- Work collaboratively with internal teams (sales, pre-sales, support, product management) and Nexthink partners
- Seek to continuously improve relevant technical knowledge and skills
- Contribute to our community forums by posting and publishing articles.
الملف الشخصي المطلوب للمرشحين
Minimum of 5 years of experience in a software consulting role.
- Good troubleshooting skills and technical knowledge of IT operations and ITIL,
- Exposure to Digital Transformation projects, preferably End-User related,
- Excellent knowledge of Microsoft Windows clients and applications, MacOS is a plus
- Desired experience with Cloud deployments (e.g. Architecture, Security (SSO), API s),
- General awareness of the current industry standards and regulations (e.g. ISO27k, PCI-DSS, GDRP, NIST),
- Ability to quickly learn new technologies in an unsupervised environment,
- Excellent communication, customer-facing and teamwork skills,
- Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies.
- Professional fluency in Arabic and English to support customer engagements.
القطاع المهني للشركة
- تكنولوجيا المعلومات - خدمات البرمجيات
المجال الوظيفي / القسم
- سوفت وير تقنية المعلومات
الكلمات الرئيسية
- Professional Services Consultant
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Nexthink
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.