Project Manager Sundial Studio

Purpose

Launch and scale Thrive Cafe and retail operations. Own the full journey: fit-out project management, menu development, retail sourcing, team hiring, and P&L ownership. Then scale via delivery platforms. This is an entrepreneurial role - build a hospitality business within a healthcare platform.

Key Responsibilities

Launch Phase

• Lead cafe launch project: contractor coordination, timeline management, budget control.

• Develop a health-focused menu aligned with the Thrive brand, building on the foundations and directions already defined.

• Source retail products: supplements, recovery tools, branded merchandise, wellness items.

• Hire and train cafe staff including Head Barista.

• Build operational SOPs: opening/closing, food safety, service standards.

Scale Phase

• Own cafe and retail P&L: revenue, costs, margins, profitability.

• Launch delivery platform presence: Deliveroo, Noon Foods, Talabat.

• Optimise operations and expand delivery reach.

• Negotiate vendor relationships.

• Develop marketing initiatives.

Performance Indicators

• Cafe opens on time and within budget.

• P&L targets achieved within first 6 months.

• Delivery platforms live and generating orders.

• Staff trained and performing to standards.

• High level of customer satisfaction