PST Technician - Volvo Al Futtaim Private Company (LLC)

We are looking for a Volvo Personal Service Technician (PST) to join our Retail Aftersales team in Oman. In this role, you will deliver exceptional service and repairs on customer vehicles, ensuring compliance with Volvo standards and processes. Your contribution will directly impact customer satisfaction and workshop performance.

What You Will Do
•    Carry out dealership services and repairs within Volvo Standard Text (VST) timeframes.
•    Communicate directly with customers to understand repair needs and provide clear explanations during handovers.
•    Plan and execute tasks using VIDA, CSC codes, and operation codes while following service schedules.
•    Ensure compliance with Volvo service processes, warranty policies, and safety standards.
•    Participate in daily team meetings, contribute to problem-solving, and help achieve sales and customer satisfaction targets.
•    Maintain accurate job cards, invoices, and documentation through VIDA and DMS systems.
•    Stay updated with technical information via TRIP, TIE, and Volvo Cars Performance Academy (VCPA).