Quality Assurance Specialist

Lesaffre

1. Quality Assurance & Control

• Conduct internal audits for QMS, FSMS, GMP, and ensure timely corrective and preventive actions (CAPA).
• Monitor product and raw material compliance against specifications (COA creation, RM/PM approvals, product release).
• Manage nonconformities and deviations: document, investigate root causes, and drive resolution.
• Coordinate the blockage/de-blockage of non-conforming products and raw materials.

2. Food Safety & Hygiene

• Oversee and verify implementation of QMS, hygiene and food safety protocols (HACCP, ISO 22000, FSSC).
• Follow up on pest control, sanitation practices, and departmental hygiene compliance.
• Participate in trial implementations and validations of new products or processes from a QA perspective.

3. Inspections, Audits & Documentation

• Conduct onsite inspections in all production and storage areas, promote departmental compliance.
• Maintain accurate and up-to-date QA documentation (NCRs, complaints, traceability logs, audit records, etc.).
• Support the preparation and execution of internal/ external audits.

4. Continuous Improvement & Risk Mitigation

• Investigate customer complaints, product deviations, and quality failures using root cause analysis tools.
• Participate in risk assessments, process studies, and suggest process improvements.
• Support implementation of new QA protocols, materials, and procedures.

5. Cross-Functional Collaboration

• Work closely with production, supply chain, purchasing, and suppliers to resolve quality and compliance issues.
• Provide QA-related feedback through reports, emails, and staff training sessions.
• Participate in customer satisfaction surveys and implement follow-up quality improvements.