Receptionist Agent

Client of Hirelebanese

Greet guests upon arrival with a friendly and professional attitude.

Perform check-in and check-out procedures efficiently and accurately.

Handle room reservations, cancellations, and modifications in the hotel s system.

Manage guest requests, concerns, and complaints with courtesy, efficiency, and discretion.

Provide accurate information about hotel facilities, services, and local attractions in Ashrafieh and Beirut.

Coordinate with other departments (housekeeping, concierge, F&B, maintenance) to ensure seamless guest experiences.

Handle billing, payments, and financial transactions securely and correctly.

Maintain the reception area s professional appearance in line with luxury hotel standards.

Uphold confidentiality of guest information and comply with hotel policies.

Assist with VIP and special guest arrangements.