Receptionist & Coordinator

Infopro Learning

Frontline Learner Support

• Act as the first point of contact for learners arriving at the training center

• Greet and assist learners with check-in, directions, and general questions

• Support registration, orientation, and daily coordination needs

• Escalate issues to the appropriate team members when needed

Facilities & Environment Coordination

• Support setup and readiness of training rooms and common areas

• Monitor environment quality including cleanliness, layout, and basic facilities needs

• Report and follow up on facilities issues

• Maintain a professional and welcoming reception area

Event & Session Setup

• Prepare rooms for training sessions including seating, materials, and signage

• Distribute learner materials and ensure rooms are ready before start times

• Support coordination of daily schedules and room usage

Basic Technology Support

• Provide first-line support for common issues such as Wi-Fi access and basic device or platform questions

• Test equipment before sessions to ensure readiness

• Escalate technical issues to the appropriate support teams when needed

Visitor Coordination

• Manage visitor check-in, badges, and access procedures

• Maintain visitor records in line with site requirements

• Provide a professional and welcoming experience for all guests