Relationship Manager Corporate Banking

First Abu Dhabi Bank

Key Responsibilities

• Acquire new high-value clients and grow existing relationships to increase the liability portfolio and revenue.
• Engage clients to understand banking needs and enhance service quality.
• Increase wallet share by identifying opportunities for cross-selling and upselling FAB products and services.
• Drive market share expansion within targeted customer segments.
• Provide timely, accurate responses to client requests and business applications.
• Structure pricing for GM and Cash products based on client needs.
• Build strong, customer-focused relationships that reinforce competitive advantage.
• Conduct regular client visits to promote GTB and GM solutions.
• Identify and forward cross-selling opportunities to other departments.
• Collaborate closely with product specialists to support solution delivery.

Risk Management

• Update KYC records promptly and ensure compliance with regulatory requirements.
• Prepare Credit Applications and analyze financial statements as per bank standards.
• Identify early warning signals and manage past-due exposures.
• Assess financial, business, and industry risks for new and existing clients.
• Recommend appropriate credit limits based on creditworthiness and risk evaluation.
• Ensure timely renewal of client accounts and strict adherence to bank policies.
• Support internal audit and risk teams by addressing identified gaps.
• Monitor potential money laundering activities and escalate where required.

Profitability and Expense Control

• Maximize profitability through effective utilization of client limits.
• Monitor MIS reports for FX and Trade revenue performance.
• Continuously work to increase revenue margins from clients.

Customer Service and Service Quality

• Maintain high customer service standards and follow operational processes.
• Coordinate with service units to ensure satisfactory turnaround and response times.
• Adhere strictly to bank policies to mitigate operational risks and prevent fraud.