Restaurants Sales Manager Hilton Hotels

Sales & Revenue Generation

Proactively identify and develop new business opportunities for restaurant dining, group bookings, and events

Drive sales for corporate lunches/dinners, social gatherings, celebrations, and buy-outs

Manage and grow a portfolio of corporate and individual clients

Achieve monthly and annual sales targets in line with business plans

Take full ownership of social events, group dining, private functions, and restaurant buy-outs, actively driving demand and conversion across all food and beverage venues.

Proactively develop and manage excursion, tour operator, and DMC-driven F&B business, creating structured offers and menus to capture group and leisure traffic.

Design and implement event-led and group dining packages aligned with seasonal demand, cultural periods, and outlet capacity to maximize revenue and utilization.

Collaborate closely with Hotel Sales, Concierge, Front Office, and Guest Relations teams to convert in-house guests, groups, and external leads into restaurant dining and events.

Manage the event and group sales pipeline for restaurants, from lead generation to confirmation and operational handover, ensuring strong conversion, profitability, and guest satisfaction.

Account Management & Partnerships

Build and maintain strong relationships with key corporate accounts, event planners, and local partners

Negotiate contracts, menus, and pricing in collaboration with Culinary and Operations teams

Develop strategic partnerships to increase footfall and brand exposure

Marketing & Brand Positioning

Work closely with Marketing and F&B teams to promote seasonal offers, promotions, and special events

Support digital and social media initiatives by contributing sales-driven content and campaigns

Represent the restaurant(s) at networking events, trade shows, and industry functions

F&D Reservations Management

Oversee the F&B Reservations team, ensuring efficient handling of all restaurant reservations, group dining inquiries, and special event bookings

Ensure reservation standards, response times, and guest communication align with brand and service expectations

Work closely with Restaurant Managers to manage availability, special requests, VIP bookings, and large parties

Analyze reservation trends, demand patterns, and booking data to support sales strategies and forecasting

Lead, coach, and develop the F&B Reservations team to deliver consistent service excellence

Set clear objectives, monitor performance, and ensure alignment with overall sales and revenue goals

Coordination & Operations Support

Act as the main point of contact for restaurant-related sales inquiries

Ensure seamless handover of confirmed business to Operations teams

Follow up on guest feedback and ensure high satisfaction and repeat business

Reporting & Analysis

Track sales performance and prepare regular reports on revenue, market trends, and opportunities

Maintain accurate records in CRM and sales systems

Analyze market competition and recommend strategies to maintain a competitive edge