Sales Operations Specialist

Array Technologies

With your background in customer service, sales, and RFP preparation, you ll be able to provide critical support to our sales team and our overall business success. You will be responsible for supporting the Sales team by creating RFP responses and proposals and maintaining the CRM system. This position may require occasional travel as well as evening and weekend hours. You will:

• Under periodic supervision, this position is responsible for supporting the Sales team by creating RFP responses, proposal creation, quoting, and maintaining the CRM system at an entry-level. Tasks are primarily routine in nature and provide efficiency gains to the larger functional organization.

• As a member of a larger team, takes direction from outside Sales, Engineering, Logistics, and higher-level Associates in order to complete tasks and achieve objectives.

• Interfaces with team members to solve defined, routine day-to-day issues.

• Work in a team responsible for sales quotations, CRM data integrity, and coordinating Tasks for Engineering. The Sales Operations Specialist II supports Outside Sales and is the liaison between Outside Sales/Customers and internal stakeholders

• Participate in weekly meetings with their Sales counterparts to manage priorities and ensure deadlines are met for customer quotations

• Coordinate with Civil Engineering, Applications Engineering, Logistics, Service, and Procurement teams in-house and in the field to facilitates accurate utility-scale project quotations.

• Review RFPs and create RFP response Tasks for Sales, Engineering, and Logistics

• Prompt response to Sales and customer emails or phone inquiries

• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion

• Maintain CRM system data integrity

• Review Sales proposals to ensure all client information is correct

• Ability to occasionally travel and attend Sales events or exhibits

• Register spare parts sales order into SAP

• Other duties as assigned