Sales Specialist - Account Growth Fresha

نشرت في 2 مارس

الخبرة

1 - 2 سنوات

موقع العمل

United Arab Emirates - United Arab Emirates

التعليم

بكالوريوس اداب(أي)

الجنسية

أي جنسية

جنس

غير مذكور

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات

Role Overview:
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.
Reporting directly to the Regional Manager GCC, and working collaboratively with the commercial team, you will be accountable for driving growth and helping venue partners maximize the marketing and distribution potential of their participation in the marketplace at Fresha.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.
Key accountabilities
  • Serve as a lead point of contact for merchants on all account management activities
  • Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption
  • Optimize listing content and availability competitiveness on the marketplace to maximize conversions
  • Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts
  • Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn
  • Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.
  • Contribute to the development of new product features by collating merchant feedback received
  • Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants
This list is not exhaustive and there may be other activities you are required to deliver.
Skills, experience & qualifications required
  • Bachelor's Degree
  • 1-2 years of sales or account management experience in the Internet, software or e-commerce sectors
  • Excellent written and verbal communication, presentation, and interpersonal skills
  • Strong sense of initiative and customer service orientation
  • Ability to adapt and achieve targets in a dynamic and fast-paced working environment
  • Experience with online marketplaces or SaaS platforms is desirable
  • Ideally a keen interest in the Beauty and Wellness industry

الملف الشخصي المطلوب للمرشحين

  • Bachelor's Degree
  • 1-2 years of sales or account management experience in the Internet, software or e-commerce sectors
  • Excellent written and verbal communication, presentation, and interpersonal skills
  • Strong sense of initiative and customer service orientation
  • Ability to adapt and achieve targets in a dynamic and fast-paced working environment
  • Experience with online marketplaces or SaaS platforms is desirable
  • Ideally a keen interest in the Beauty and Wellness industry

القطاع المهني للشركة

  • تكنولوجيا المعلومات - خدمات البرمجيات

المجال الوظيفي / القسم

  • المبيعات
  • تطوير الأعمال

الكلمات الرئيسية

  • Sales Specialist - Account Growth

تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com

Fresha

About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google

قراءة المزيد

https://jobs.lever.co/fresha/c266570e-14f9-43cf-8991-866a4dbd845b