Sales Specialist (Logistics)

National Parcel Stations Network- Parcelat

The Sales Specialist is responsible for supporting the Sales team in achieving sales targets. The candidate will play a key role in initiating and maintaining excellent client relationships while constantly seeking new business opportunities. This position requires a proactive approach to sales and customer management, ensuring that all objectives are met with a high level of professionalism and customer satisfaction.

Responsibilities:

• Execute the sales department strategy and achieve sales growth by acquiring new customers and maintaining strong relationships with existing clients.
• Collaborate with internal teams to ensure customer needs are met and business objectives are aligned.
• Achieve sales targets in line with the overall financial objectives of the company.
• Continuously seek new opportunities for business growth and expansion.
• Provide the Sales Manager with insights on future market trends and customer needs.
• Contact potential clients and schedule sales visits to build and strengthen relationships.
• Consolidate and present proposals, as well as undertake pre-sales activities to support the sales process.
• Assist the Sales Manager in meetings, events, and other sales-related initiatives.
• Keep the sales pipeline consistently updated, tracking each opportunity through its lifecycle.
• Close sales and follow up on every opportunity to ensure completion.
• Provide regular competitor analysis and benchmarks to the Sales Manager.
• Handle client feedback and complaints, ensuring customer satisfaction and addressing any concerns effectively.
• Coordinate payment collections with the Finance and Collections teams to ensure smooth transactions.
• Perform other related duties as assigned by the line manager.