Senior Information Management Associate (BA/QA)

International Organization for Migration

Gather, coordinate, and analyse business requirements with system s stakeholders and developers.

Prepare, maintain, and execute test plans, cases and scripts to be used against software platforms based on an analysis of user requirements, user stories, use cases and other technical design specification.

Draft detailed test plans aligned with the overall Quality Assurance Strategy.

Perform software system tests as required to deliver high quality products (e.g. load testing, sanity, functional, regression, integration, etc.).

Implement QA process that contributes to Continuous Integration and Delivery process (e.g. Test Automation)

Document results of tests performed during the testing phase of the project.

Prepare test reports and documentation on the status of the testing activities to the project team and other relevant stakeholders when necessary.

Monitor, track and report software defect resolution efforts in a timely manner to direct supervisor.

Attempt to reproduce user issues documenting steps needed for testing purposes.

Log and track defects using project-defined defect tracking tools.

Supports the identification of improvements to increase effectiveness and efficiency of the testing and support processes.

Assist in developing and maintaining SharePoint lists/sites, data models, dashboards, and reporting mechanisms to ensure accurate data and support informed decision-making.

Supports the identification of creative solutions to complex testing issues and software support.

Provide tier-1 level support to resolve information management issues liaising with the helpdesk team and/or escalating to the proper support tier for resolution when needed.

Supports the confidentiality and integrity of all RSC-related information by following control procedures in line with USRAP standards of conduct and data protection rules.

Maintain and ensure confidentiality of data in accordance with IOM Data protection rules and principles as guided by the IOM standards of conduct; and

Perform any other related duties as may be assigned by the supervisor.