Senior Manager - Digital Projects & Services Shamal Holding

Strategic Responsibilities

• Translate organizational technology goals into actionable project delivery roadmaps.
• Ensure all implemented systems and solutions align with Shamal s IT strategy, architecture principles, and technical standards and also industry best practices.
• Evaluate new technologies, tools, and implementation approaches that advance digital transformation.
• Collaborate with business leaders to identify opportunities for IT enablement and operational improvement.

Project Delivery & Technical Management

• Lead end-to-end delivery of IT projects, including planning, requirements gathering, design, development, testing, deployment, and post go live support.
• Conduct detailed solution evaluation to ensure technical feasibility, scalability, and alignment with enterprise architecture.
• Prepare project charters, schedules, budgets, and resource plans; monitor progress to ensure on-time delivery.
• Drive agile delivery, facilitating sprint planning, backlog refinement, release planning, and retrospectives.
• Coordinate with IT architecture, security, infrastructure, and operations teams to ensure integrated technical delivery.
• Identify and mitigate project risks, issues, and dependencies, ensuring strong governance.
• Oversee vendor and contractor activities, ensuring compliance with technical requirements and contractual obligations.

IT Operations and Governance

• Support demand management activities, ensuring project requests align with strategic priorities.
• Ensure IT implementations comply with applicable standards, including cyber security, regulatory requirements (DESC, TDRA, NESA, GDPR), and internal policies.
• Maintain project documentation, ensuring traceability and audit readiness.
• Contribute to governance forums, presenting project updates, risks, and recommendations.
• Ensure the provision of L1, L2, and L3 support for all applications and it s infrastructure.

Data Management

• Support demand management activities, ensuring project requests align with strategic priorities.
• Ensure IT implementations comply with applicable standards, including cyber security, regulatory requirements (DESC, TDRA, NESA, GDPR), and internal policies.
• Maintain project documentation, ensuring traceability and audit readiness.
• Contribute to governance forums, presenting project updates, risks, and recommendations.
• Ensure the provision of L1, L2, and L3 support for all applications and it s infrastructure.

People Management Responsibilities

• Set clear expectations to the team, inspire, and motivate project team, and lead by example. Provide guidance, coaching, and mentorship to team members to help them achieve their performance goals.