Senior Operations Officer- Middle Office Apex

Key responsibilities:

Trade Settlement & Lifecycle Management

• Execute and oversee trade settlements across equities, fixed income, derivatives, and OTC instruments.
• Manage end-to-end trade lifecycle including trade capture, confirmation, matching, and settlement.
• Coordinate with brokers, custodians, and counterparties to ensure timely and accurate settlement.
• Monitor and resolve trade breaks, fails, and discrepancies in a timely manner.

NAV Calculation & Fund Accounting

• Perform and verify daily/periodic NAV calculations for open-ended and closed-ended fund structures
• Ensure accuracy of pricing, accruals, corporate actions, and income allocations
• Reconcile NAV components with fund administrators and resolve variances
• Calculate performance fees incorporating hurdle rates, high-water mark (HWM) mechanisms
• Produce investor reporting packs and support audit and compliance reviews

Fund Operations & Controls

• Support operational workflows for both open-ended and closed-ended (capital calls, distributions, commitment tracking) fund types
• Maintain and enhance operational procedures, controls, and documentation
• Collaborate with front office, compliance, legal, and technology teams on process improvements
• Coordinate with the Global Service Centre (GSC) on delegated operational tasks, ensuring SLA adherence and quality standards

Client Interaction & Stakeholder Management

• Serve as a key point of contact for internal and external clients on operational queries, trade status, and reporting matters
• Build and maintain strong relationships with fund administrators, custodians, prime brokers, and counterparties
• Handle client onboarding and ongoing service delivery coordination, ensuring timely resolution of queries and escalations
• Independently lead and deliver operational projects such as fund launches, system migrations, and process re-engineering initiatives
• Prepare and present operational updates, MIS reports, and project status to senior management and clients.

Required Skills:

• Minimum 5 8 years of experience in middle office or fund operations within asset management, hedge funds, or private equity
• Demonstrated expertise in both open-ended and closed-ended fund structures
• Strong knowledge of trade settlements across equities, fixed income, derivatives, and OTC instruments
• Proven ability in NAV calculation and reconciliation processes
• Solid understanding of performance fee structures including hurdle rates and high-water marks
• Bachelor s degree in finance, Accounting, Economics, or a related field
• System and technical skills that are needed: Bloomberg Terminal, CTM (Central Trade Manager), ICE / ICE Link
• System and technical skills that are a nice to have: Calypso, Paxus, eFront

Preferred Qualifications:

• Professional certifications such as CFA, CAIA, or CISI
• Experience with private market fund structures (PE, real estate, infrastructure)
• Advanced proficiency in Excel (VBA/macros) and data tools
• Experience with fund administration oversight and audit coordination

Key Competencies:

• Strong analytical and problem-solving skills with attention to detail
• Ability to work under pressure and meet strict operational deadlines
• Excellent communication and stakeholder management skills
• Proactive mindset with a focus on process improvement and automation
• Team player with the ability to work across functions in a fast-paced environment
• Ability to independently manage and deliver projects end-to-end with minimal supervision
• Strong client-facing skills with the ability to manage relationships and handle sensitive queries professionally