Senior Product Lead

Sweater

Key Responsibilities
1. Product Strategy & Roadmapping

• Define and own the product vision and roadmap across B2C (App), B2B integrations, and SSP operations.
• Prioritize initiatives based on business impact, customer needs, and scalability using frameworks like RICE/ICE.
• Translate strategic goals into actionable product plans.

2. B2C Growth & Retention

• Optimize customer journeys from signup to first booking, bundle purchase, and renewal.
• Lead experiments to improve conversion funnels, ARPU, LTV, and reduce churn.
• Collaborate with Marketing on growth loops, referrals, pricing experiments, and personalization.

3. B2B Productization & Integrations

• Work with Business Development to productize new B2B revenue channels (parking lots, APIs, white-label solutions).
• Translate partnership deals into scalable, repeatable product features and backend logic.
• Ensure smooth integrations and high partner satisfaction.

4. Supply-Side (SSP / Biker App) Optimization

• Collaborate with Operations to improve the SSP app experience routing, SLA compliance, idle time reduction, and operational efficiency.
• Identify and prioritize features that increase capacity utilization and service quality.

5. Execution & Cross-Functional Leadership

• Lead product discovery, define clear PRDs, wireframes, and work closely with Frontend, Backend, QA, and Data teams.
• Foster strong collaboration between Product, Tech, Marketing, and Ops.
• Establish agile product rituals: planning, reviews, retrospectives, and experimentation cycles.

6. Data-Driven Decision Making

• Work with the Data Analyst to build proactive insight loops: funnels, retention cohorts, pricing sensitivity, supply metrics.
• Define and track core product KPIs, turning data into prioritization and iteration decisions.