Solutions Engineer

f5 Networks

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the eco-system that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager s team.

From our customer(s) perspective, the SE is a trusted advisor who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Sounds interesting? Read on!

What you ll do:

• Articulate the F5 solution s strategy, messagings and positioning F5 s value proposition and solutions for customer business objectives.

• Provide technical expertises through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums in-person/virtual presentations, white boards etc.

• Determines viability of business opportunities and map out these opportunities with customers organizational structure.

• Supporting the driving of the sales process in partnership with the Account Managers and local Generalist SE team s, by identifying and proposing the F5 technology and solutions for specific customer requirements.

• Consistently provide world-class customer service through the customers and partners life cycle, sharing best practice at Regions level, EMEA level and World Wides level, sharing this information with other Solutions Engineers and Solution architects operating in different regions ans theaters;

• Work collaboratively with Solution Architects, Product Management, other Pre-Sales and sales resources, share best practices, updates, F5 positioning.

How you ll do it:

• Providing knowledge and experience with Telco Infrastructures, Data Centers, Virtualizations and Cloud computing environments. Knowledge of Application Identification/DPI technologies will be as preferred skill

• Providing knowledge and experience on Service Provider s Mobile network architectures and protocols, with specific focus on protocols defined by 3GPP.

• You will have worked with DevOps, CI/CD, and SCM tools, as well as container orchestration solutions (eg: Kubernetes, Openshift etc).

• Experience in the RFx process es

• Knowledge of Network and Application Security

• Experience on AI related projects, or willingness to face new challenges learning AI infrastructure pain points