Spa Therapist

Minor International

Operations

• To create the first positive impression to the guest by greeting them in a warm welcoming manner-by name addressed.
• To contribute to the high level of services in accordance with the company s standard as prescribed in Standard Operations Manual.
• To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.
• To ensure that all equipment associated with service function at all time.
• To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.
• To assist with demonstrations and events as required.
• To participate in a new training and refreshing program as required.

Administration

• To update the Therapist Logbook.
• To complete all assignments stated by deadlines with the spa manager or supervisor s guidelines.
• To respond to the change as indicated by the company.

Policy & Procedure

• To have a complete understanding of and adhere to the company s policy and procedures.
• To have a complete understanding of and adhere to the company s policy related to fire, hygiene, environmental health, and safety.
• To report for duty punctually and always wear the correct uniform with the name badge.
• To carry out the other duties as assigned by the management team.
• To establish good relationship and rapport with guests and colleagues.
• To ensure the cleanliness and hygiene in work areas