Specialist, Transfer Agency Services - SSO Operation First Abu Dhabi Bank FAB

Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.

Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the bank.

Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Assist in the preparation of timely and accurate statements and reports to meet clients & department requirements, policies and quality standards.

Performing transactions related to investors: subscriptions, capital calls, redemptions, distributions, & transfer of shares/units

Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement

Daily & weekly reconciliations of positions and Transactions. Investigation and resolution of recon breaks

Review AML/KYC documents for all entity types, i.e., Corporates, foundation/charities, institutional investors, retail investors, HNIs, designated bodies, etc.

Ensure all clients & investors KYC records are compliant with regulatory standards.

Tracking and periodic renewal of KYC documents by ensuring timely communication and collection of information.

Retain/archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval.

Review and investigate Alerts generated by the system and resolving it with various discounting factors as per Sanctions/PEP guidelines.

Hands-on Fund Setup, Investor Setup, Company Setup, Contacts, and circulation list updates over internal applications

Handling and processing of Payout transactions (units Dividend, cash dividend, Early Bonus, Coupon payment, etc)

Client & Investor reporting ensure all reports are prepared with 100% accuracy and delivered on time.

Assisting the Account Managers of Fund Services by fulfilling the reporting duties in connection with FATCA and CRS regulations

Assist with Tax audits and tax returns. Provide reports as per clients requirements.

Coordinate and support Fund Accounting with all NAV processes calculation & publishing of NAV.

Checking funds NAVs are updated correctly in the system and if any discrepancy, contact the related parties to resolve.

Checking the daily report of subscription/redemption figures that will be used in the calculation of the end of day NAV.

Data Management Create and maintain Investor Data as per clients & regulatory requirement. Ensure 100% accuracy.

Reviewing and processing of Management / Performance fees and incentive fees

Prepare and print confirmation letters to be sent to unit holders for subscription, redemption and switching.

Support all adhoc requests received from clients & assigned by Manager, as per department guidelines and procedures.

Support all internal/external audit activity by providing support in relation to TA documents/information.

Communicating/escalating issues to management when applicable. Handling and maintenance of confidential client documentation.

Ensure that all applications are completed before the cut off time/date.

Check investor s account and investor holding before proceeding with the transaction.

Provide data and prepare weekly/monthly MIS, Capacity plan, KPI, etc.

Identify & implement process control and provide innovative ideas for process enhancements.

Comply with organization policies and regulations. Stay informed on industry developments and changes in regulation.

Ensure all transactions (financial & non-financial) and data are confidential.