Sr. Key Account Manager talabat

What s On Your Plate?/strong>

• Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.

• Optimize Key Account performance, and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.

• Identify revenue opportunities.

• Drive growth and make Key Accounts act as customer acquisition for the restaurants business.

• Build weekly/monthly reports, track & communicate performance data

• Establish, build, and maintain strong relationships with various stakeholders of our strategic partners: e-commerce, operations, marketing.

• Understand marketing calendars for brands, strategize, plan & execute regional campaigns supported by our key partners

• Build visibility internally and externally via deep data analysis & cross-functional business reviews

• Identify industry trends

• Work to define projects, processes, solutions, and systems that help Talabat and key partners meet their objectives

• Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations and influence vendor to implement what is needed for talabat customer experience (i.e., optimize service and/or expenses)

• Business Driver for the Growth of Key Accounts in the Food Vertical.

• Responsible for the relationship with the Key Account Vendors

• Accountable for:

  • Right Assortment

  • Healthy Orders

  • GMV Growth

• Service quality needs to be consistent for all the brands across.

• Maintain continuous business relationships with Key Vendors

• Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement

• Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.

• Work internally with the various departments to ensure all requirements of the brand are met.

• Update and maintain a track record of all activities related to the brand on SalesForce.