Student Affairs Manager

Nile University

Job Description

1. Student Life & Engagement

• Provide strategic leadership and operational management of student life programs and services.
• Oversee student government, student organizations, activities, housing, clubs, residence life, students health and student wellbeing initiatives.
• Handle student complaints & concerns while ensuring a safe and supportive campus environment.
• Coordinate with the university clinic, security, and emergency services when required.
• Develop student life programs, initiatives and events that enhance the overall student experience.
• Plan and execute student orientation programs in collaboration with faculty, staff, and student representatives.
• Manage student life budgets and ensure responsible financial planning for activities and initiatives.
• Enforce and supervise the implementation of the Student Code of Conduct.

1. Employer Relations & Career Development

• Develop and maintain strong relationships with employers to create internship and job opportunities for students and alumni.
• Organize employer visits, recruitment activities, and career events on campus.
• Representing the university in recruitment events and professional networking activities.
• Promote the university's academic programs to potential employers and partners.
• Collect and analyze data related to student employment, internships, and job placements.
• Develop annual plans and operational procedures for career services and employer relations activities.
• Manage and supervise staff and student assistants supporting career services initiatives.
• Develop and manage the annual budget for career development programs.
• Provide academic advising and career counseling, internships/ job search help, veteran/ military support and related orientations.

1. Student Financial Support

• Manage the daily operations related to student financial services and student accounts.
• Provide guidance to students regarding tuition fees, payment plans, financial aid, scholarships, and eligibility requirements.
• Maintain accurate records of student financial accounts and billing information.
• Monitor overdue accounts and manage payment follow-ups.
• Process student refunds related to dropped courses or excess financial aid.
• Coordinate with financial aid teams to review and implement scholarship awards.
• Calculate tuition costs by academic program and provide financial information to students when needed.
• Ensure compliance with financial policies and regulations related to student accounts.

1. Leadership & Management Responsibilities

• Manage and supervise staff and student assistants across student life, employer relations, and financial support units.
• Develop operational procedures and service standards to ensure efficient student services.
• Monitor departmental performance and recommend process improvements.
• Manage departmental budgets and ensure effective resource allocation.