System Administrator Kavak Mexico

What will be your mission?

• Edge Devices (Servers):

  • Install, configure, and maintain Edge Device to ensure smooth operation and optimal performance.
  • Perform regular system upgrades, patches, and maintenance tasks.
  • Monitor server health and address any performance issues or errors.
  • System admin, Genesis (tool), ideally GCC experience (local laws - licenses)

• PBX and PRI Lines:

  • Administer and manage PBX and PRI lines for efficient telecommunication services.
  • Troubleshoot and resolve any issues related to PBX and PRI lines.
  • Collaborate with telecommunication service providers to ensure uninterrupted communication channels.
  • Phone line for a contact centers

• Internet Leased Line and Broadband:

  • Manage internet leased line connections and broadband services.
  • Monitor network bandwidth usage and ensure adequate resources for smooth operations.
  • Troubleshoot network connectivity issues and optimize internet performance.
  • Local network/wifi and admin support

• Mobile Phones Usage and Monitoring:

  • Oversee the mobile phone system, including device provisioning, configuration, and support.
  • Monitor mobile phone usage, data plans, and costs.
  • Implement mobile device management policies and security measures.

• Managing IT and Network Support for Local Offices:

  • Provide IT support and troubleshooting for local offices.
  • Install, configure, and maintain local office networks, ensuring reliable connectivity.
  • Collaborate with local office staff to address IT-related concerns and provide timely solutions.