Technology Operations Manager

Beyond ONE

نشرت في 29 ديسبمر 25

الخبرة

6 - 10 سنوات

موقع العمل

Oman - Oman

التعليم

بكالوريوس في التكنولوجيا/ الهندسة(الإلكترونيات / الاتصالات)

الجنسية

أي جنسية

جنس

غير مذكور

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات

Key Responsibilities
In this role, you will:

● Lead day-to-day operations of FRiENDi Oman’s IN, VAS, and OCS platforms, ensuring high availability and reliability.
● Collaborate with the host MNO to maintain end-to-end service integration across Data, Voice, and SMS.
● Manage SIM/eSIM and voucher lifecycle processes, ensuring accurate synchronization with internal systems and HLR.
● Monitor platform performance using tools like Grafana or Zabbix, and resolve incidents through root cause analysis and escalation management.
● Track and report operational KPIs related to uptime, SLA compliance, and service quality.
● Coordinate with vendors, internal teams, and regulatory bodies to meet technical, legal, and performance standards.
● Support audit readiness, compliance procedures, and operational governance across all technical domains.

Qualifications & Attributes
We’re seeking someone who embodies the following:

Education
● Bachelor’s degree in Telecommunications, Computer Science, or a related technical field.

Experience
● 6-10 years in IN, VAS, or OCS platforms
● Strong experience in managing MNO integration, SIM/eSIM, and real-time service platforms.

Technical Skills

● Must-haves:

○ Strong knowledge of telecom service platforms including IN, OCS, VAS, SIM/eSIM, and voucher systems

○ Understanding of signaling protocols such as Diameter, CAMEL, and MAP

○ Hands-on experience with monitoring and observability tools such as Grafana, Zabbix, or Dynatrace

○ Proficiency in Linux-based environments for troubleshooting and analysis

○ Proven track record in incident response, SLA management, and service performance reporting 

● Nice-to-haves:
○ Certifications such as ITIL, PMP/Prince2, or similar.
○ Exposure to cloud-native telecom stacks and automation tools.

Unique Attributes
● Thrives in fast-paced, SLA-driven environments with high service reliability requirements.
● Strong stakeholder management skills—able to work across vendors, regulators, and internal domains.
● Detail-oriented with strong documentation, reporting, and audit-readiness practices.
● Team player with leadership ability and a hands-on approach to complex technical challenges.

What we offer:

Rapid learning opportunities - we enable learning through flexible career paths, exposure to challenging & meaningful work that will help build and strengthen your expertise.
Hybrid work environment - flexibility to work from home 2 days a week in the UAE & Pakistan.
Healthcare and other local benefits offered in market.
By submitting your application, you acknowledge and consent to the use of Greenhouse & BrightHire during the recruitment process. This may include the storage and processing of your data on servers located outside your country of residence. For further information, please contact us at dataprivacy@beyond.one.

الملف الشخصي المطلوب للمرشحين


القطاع المهني للشركة

  • تكنولوجيا المعلومات - خدمات البرمجيات

المجال الوظيفي / القسم

  • سوفت وير تقنية المعلومات

الكلمات الرئيسية

  • Technology Operations Manager

تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com

Beyond ONE

Beyond ONE is a digital services provider radically reshaping the personalised digital ecosystems of consumers in high growth markets around the world. We re building a digital services aggregator platform, with a strong telco foundation, and a profitable growth strategy that empowers users to drive their own experience subscribe once, source from many, and only pay for what you actually use.

Since being founded in 2021, we ve acquired Virgin Mobile MEA, Friendi Mobile MEA and Virgin Mobile LATAM (with 6.5 million subscribers) and 1600 dedicated colleagues across Chile, Colombia, KSA, Kuwait, Mexico, Oman, Pakistan and UAE.

قراءة المزيد

https://job-boards.eu.greenhouse.io/beyondone/jobs/4741239101

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