Account Manager

Client of Sourcet Global Solution

نشرت قبل أكثر من 30 يومًا

الخبرة

5 - 7 سنوات

موقع العمل

Dubai - United Arab Emirates

التعليم

أي تخرج()

الجنسية

أي جنسية

جنس

غير مذكور

عدد الشواغر

1 عدد الشواغر

الوصف الوظيفي

الأدوار والمسؤوليات


Role Summary
Weu2019re hiring an Account Manager (Account Success Manager) in Dubai to own client
relationships end-to-end after onboarding and throughout delivery. You will support the
commercial team to close deals , then ensure smooth day-to-day operations by coordinating
internally with recruiters and operations teams, managing client expectations, and driving
retention and growth.
This role is ideal for someone with recruitment + HRO experience who can operate confidently
with clients, handle multiple open requirements, and keep delivery on track.




Key Responsibilities
Client Success & Operations (Day-to-Day)
Own the client relationship post-signing: requirements intake, service scope alignment,
delivery follow-up, and performance reviews.
Manage day-to-day coordination for active accounts (roles, timelines, priorities, feedback
loops, and issue resolution).
Ensure service delivery quality for recruitment and HRO services (e.g., onboarding,
payroll support coordination, HR support, outsourcing coordinationu2014based on scope).
Track SLAs, weekly progress, and pipeline updates with clients and internal teams.
Deal Support & Growth
Support the sales team in closing: proposal support, scope clarification, commercials
coordination, and client follow-ups.
Identify upsell/cross-sell opportunities (more roles, additional HR services, outsourcing
support) and convert them into expansions.
Lead renewals and account retention plans.
Internal Coordination

Act as the bridge between clients and internal teams (Recruitment, Ops, HR, Finance).
Run weekly internal account check-ins and ensure fast escalations and resolutions.
Maintain accurate account data and reporting in CRM and shared trackers.




Requirements
3u20137 years experience in Account Management / Client Success within Recruitment,
Staffing, or HRO .
Strong understanding of recruitment delivery cycles (job intake sourcing shortlist
interview offer onboarding).
Proven ability to manage multiple clients and priorities in parallel.
Excellent communication, stakeholder management, and negotiation skills.
Strong organization and reporting discipline (CRM, trackers, follow-ups, meeting notes,
action items).
Based in Dubai or able to work in Dubai.

القطاع المهني للشركة

المجال الوظيفي / القسم

الكلمات الرئيسية

  • Account Manager

تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com

Client of Sourcet Global Solution

https://sourcet.zohorecruit.com/jobs/Careers/786995000002285051/

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