أرسل لي وظائف مثل هذه
الجنسية
أي جنسية
جنس
غير مذكور
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
- Reporting to the Front Office Manager.
- Responds professionally and courteously to arriving, departing, and in-house guests with accurate and timely information and services
- Responds to inquiries regarding hotel information and guest concerns.
- Supervises the daily operations of the Front Office personnel, promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
- Oversees all day-to-day operations of Front Desk and Bell/Valet staff, ensuring that all established front office and hotel policies are followed.
- Acts as a resource for supervisors, agents, and valet with all Front Office procedures.
- Facilitates guest arrival and departure during peak times to ensure a smooth transition into and out of the property.
- Courteously answers inquiries and accepts reservations referred from agents, both in person and by telephone
- Keeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses.
- Reviews all guest issues with staff, ensures appropriate departments are contacted for resolution, approves recovery, and provides follow-up with guests and log is completed.
- Oversees all Concierge duties completed by staff, from transportation services to package amenities and arrangements.
- Has complete knowledge of the hotel's emergency procedures.
- Implements new procedures and policies.
- Reviews any problems or concerns from the previous day's night audit and daily work. Addresses any issues with the entire staff or individual front desk associates, whichever is appropriate.
- Monitors room inventory to achieve balance and pushes associates to sell out. Trains staff in this strategy.
- Conducts one-on-one meetings with front desk associates at least quarterly.
- Conducts necessary progressive disciplines according to policy
الملف الشخصي المطلوب للمرشحين
Saudi National.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Service focused personality is essential
- Previous experience in a similar leadership role.
- Prior experience working with Opera.
- Strong interpersonal and problem-solving abilities and the ability to lead by example
- Degree or Diploma in Hospitality Management is an asset
القطاع المهني للشركة
- فنادق
- ضيافة
المجال الوظيفي / القسم
- الطهاة
- F&B
- التدبير المنزلي
- مكتب الاستقبال
الكلمات الرئيسية
- Assistant Front Office Manager
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
SOFITEL
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth br>
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
وظائف مماثلة
مساعد المدير
AEK Real Estate
- 0 - 5 سنوات
- الرياض، المملكة العربية السعودية
مسئول ادارى
Rabadh For Metal Industries LLC
- 2 - 3 سنوات
- الرياض، المملكة العربية السعودية
مساعد إداري
Pilog Group
- 0 - 6 سنوات
- الجبيل - المملكة العربية السعودية