Assistant Regional Sales Manager (Precious Metals) Commodity Trading at DMCC

الوصف الوظيفي

الأدوار والمسؤوليات

الملف الشخصي المطلوب للمرشحين

RESPONSIBILITIES

• Support the Sales team in managing the existing client portfolio based in the HQ.

• Serve as the primary contact for customer inquiries.

• Provide quotes and close deals with clients in UAE, the Middle East, Europe, the UK, and India.

• Understand and promote the current product/service offerings to increase client wallet share.

• Coordinate with internal departments and respond to customer queries promptly.

• Ensure the highest level of customer service is consistently delivered.

• Maintain and analyze client databases and analytics.

• Regularly meet with existing clients to address their needs and requirements.

• Be self-motivated, take initiative, and actively contribute to the sales team.

• Measure performance through KPIs, focusing on client volume and profitability.

QUALIFICATIONS

• Bachelor’s degree in finance, in business development, sales, or a related field.

• Minimum 8-10 years of proven experience in business development or sales within the precious metals sector.

REQUIRED SKILLS

• Strong understanding of trading dynamics and market trends, particularly in UAE, Middle East, Europe, United Kingdom, and India.

• Excellent skills in building and maintaining client relationships; experience in managing a client portfolio.

• Exceptional verbal and written communication skills; ability to provide quotes, negotiate contracts, and close deals.

• Strong analytical abilities for market analysis, proposal preparation, and client portfolio management.

• Proven ability to ensure high levels of customer satisfaction and address client queries effectively.

• Ability to work effectively as part of a sales team and coordinate with internal teams.

• Experience in maintaining databases and analytics related to client portfolios.

• Familiarity with CRM tools and data analytics.

• Track record of meetings and exceeding KPIs related to client volumes and profitability.

PAY RANGE AND COMPENSATION PACKAGE

To be discussed as per experience and Industry standards.

EQUAL OPPORTUNITY STATEMENT

[We are an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration without regard to race, color, religion, gender, nationality, age, disability, or any other status protected by law].