AVP, Client Service Engineering - AML & Financial Crime Operations First Abu Dhabi Bank FAB

الوصف الوظيفي

الأدوار والمسؤوليات

الملف الشخصي المطلوب للمرشحين

An ideal candidate for the role has the following competencies:

• Strong delivery mindset: Demonstrated ability to contribute to client service engineering and transformation initiatives within Financial Services and/or large corporate institutions. Experience in owning workstreams or projects, ensuring timely and high-quality delivery

• Cross-functional collaboration: Skilled in aligning diverse perspectives (front line, digital, operations, etc.), fostering shared ownership, and driving integrated outcomes through collaboration and trust. Can engage several stakeholders to lead to common goals.

• Analytical skills: Advanced problem-solving and analytical capabilities, with the ability to interpret data, identify improvement opportunities, and support decision-making with clear recommendations

• Communication skills: Effective communicator who can present key findings, problem statements, and opportunities in a concise and compelling manner. Adept at tailoring messages for different audiences and building productive stakeholder relationships

• Execution and results orientation: Track record of delivering tangible improvements in operational performance, efficiency, or client experience, with a hands-on approach to problem solving

• Team contribution and coordination: Experience in supporting or coordinating teams, with exposure to both agile and conventional delivery models. May take on temporary leadership of small project teams or analysts

• Banking & technology knowledge: Solid understanding of banking products, operations, and regulatory context (Corporate and/or Consumer). Familiarity with digital tools, automation, and technology-enabled transformation

• Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus

An ideal candidate has the following qualifications and experiences:

• Demonstrated experience contributing to successful transformation initiatives, process optimization, or automation projects, with measurable results

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field. MBA or advanced degree is a plus.

• Typically 6 10 years of experience in Financial Services, consultancy, or transformation roles, with a strong foundation in business process improvement and cross-functional delivery