Description
Amazon is seeking a highly motivated Business Development Manager to lead the growth of the Hub Delivery program across Egypt. This role is responsible for driving expansion of our Hub partner stores by building and managing high-performing field sales teams. The successful candidate will combine strategic planning with hands-on leadership to accelerate partner acquisition while upholding Amazon's high standards of customer experience and compliance.
Key job responsibilities
• Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Egypt.
• Own the country-wide acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
• Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
• Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
• Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (eg. Salesforce).
• Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
• Represent Egypt in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
• Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Egyptian market context.
Basic Qualifications
- 5+ years of experience in Sales, Business Development, or related field with demonstrated success in partner/vendor acquisition and relationship management.
- Proven ability managing large, geographically dispersed field teams with experience in operations planning, resource allocation, and balancing multiple priorities in fast-paced, deadline-driven environments.
- Strong analytical skills with experience using data to drive decision-making, forecast performance, and identify business opportunities.
- Excellent stakeholder management skills with ability to influence cross-functional teams and drive alignment across organizational boundaries.
- Fluency in English and Arabic, with strong written and verbal communication skills for both local team leadership and global stakeholder engagement.
Preferred Qualifications
- Experience in logistics, last-mile delivery, or e-commerce operations in Egypt or similar emerging markets.
- Track record of building and scaling field sales or operations teams from ground up.
- Experience with CRM systems (Salesforce preferred) and data analytics tools.
- Bachelor's degree in Business, Engineering, or related field; MBA is a plus.
