DATA CENTER ENGINEER

Client of JOBS-ME

Job Description:

• Provide IT related advisory services to the authorized Company requesters related to solution architecture domain.
• Understand and identify the requester s requirements and assess the suitability of Data Center site as per the required parameters.
• Based on the requester s scope, perform Project Management Services for the solutions.
• Ensure adherence to data centers SLA commitments, performance, service availability, response time, problem resolution.
• Operation Level Agreement (OLA) commitments, performance, availability, response time, problem resolution.
• Assist in Resource Management for Data Center operations.
• Advise the requester on controlling & minimizing the running monthly expenditures (Capital and Operating expenditures) for Data Center Infrastructure (Electrical/Power/UPS/DG/BMS/Security/Fire Suppression/ etc.).
• Direct, manage and operate Production Data Center Environment & Disaster Recovery Environment.
• Direct, manage and operate Data Center facilities for overall IT and non-IT infrastructure including but not limited to Maintenance Plan and Operation Level Agreement.
• Upgrade both IT hardware and software environment and facilities infrastructure.
• Responsible for defining required level of physical protection in the Data Center.
• Define, design, implement, enhance, monitor and improve Data Center workflows, policies and procedures.
• Research and evaluate information of software and hardware systems.
• Resolve requester service support issues.
• Deployment of review systems to manage execution of projects on time and as per budgeted parameters on routine basis.
• Responsible for overall IT and non-IT infrastructure and IT operations including technology.
• Responsible for managing physical environment (maintaining, monitoring and reporting included).
• Responsible for defining and implementing procedures for physical access authorization and maintenance.
• Ensure User Management and control Access Card Activation services in consultation with the relevant parties.
• Problem Resolution/Troubleshooting.
• Supervise Material movement for all material entering/exiting from the Data Center and details about inventory.
• Review visitor details including name, time of entry and exit, entry authorized by, purpose of visit, etc as applicable.
• Review Incident reports leading to disruption, downtime, and security violations.
• Physical Infrastructure SLA compliance reports.
• Maintain Data Center Benchmarking and Performance Metrics KPIs.
• Measures to improve process efficiency with respect to the parameters of Uptime & Quality Service.
• Maintain Fixed Assets System information.
• This position will require shift work to include nights, weekends, and holidays based on 24 7 365 days per year.
• Any other work as assigned by the Supervisor or the Delegation of Power.