Desk Clerk V2X

Responsibilities

• Process incoming and outgoing PCS, TCS, TDY, Contractors, deployed, and transit personnel on official government orders in support of OIF/OEF according to the Housing Office procedures.
• Maintain accurate manning roster and update the billeting data base.
• Provide daily information.
• Maintain key control and billeting records.
• Issue linen and billeting supplies to occupants.
• Answer incoming phone calls.
• Coordinate with all tenant unit representatives regarding room reservations and issues.
• Inventory, issue, and receive linen on a daily basis from a local BPA contract.
• Provide mission support on daily tasks.
• Maintain an accurate work order log as well as submitting work orders to the help desk on a daily basis.
• Monitor and check all vacant quarters on a daily basis.
• Provide daily inspections of all shelter and billeting areas
• Conduct monthly fire and safety inspections for all empty rooms.
• Conduct monthly fire extinguisher inspections in all buildings.
• Responsible for completing daily tasks
• Performs some custodial services within housing
• Escort technicians and laborers as needed to complete housing missions.
• Performs police calls around area assigned
• Other duties as assigned.
• Report to Billeting Supervisor

Qualifications

• Minimum Qualifications
• Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • High School diploma required.
• Experience:
  • Incumbent must demonstrate a high degree of English comprehension, including speaking, understanding, reading, writing, and typing.
  • Must be capable to supervise personnel.
  • Must be detailed oriented and organized. Must have computer system administrative experience, should be have experience in procedural development as well.
• Skills:
  • Must be proficient in using Microsoft Office software (i.e. Word, Excel, and PowerPoint).
  • Interpersonal and communication skills are requirements of this position as there is constant interaction with army personnel as well as fellow co-workers.
  • Problem Solving abilities are required to ensure that in case of a supervisor being unavailable they can handle a situation on their own (e.g. run out of linen or space). Computer skills capable of using Microsoft Office software.
• Working Environment:
  • This position works both indoors and outdoors and should expect to work in conditions of extreme heat and extreme dust (i.e. - dust storms, humidity, etc). Normal work week is 48 hours (6 days a week, 8 hours a day). Must be willing to work additional hours when mission requires. Must be on-call 24 hours a day, 7 days a week. This position requires flexibility in work hours (shift work)