Director, Shared Services CoE ROSHN

The CoE Director Information Technology & Digital acts as the strategic enabler of enterprise technology and digital transformation within ROSHN s Shared Services Division. It ensures the alignment of IT & Digital initiatives with corporate strategy, driving efficiency, security, and innovation.

The role focuses on ERP integration, cloud adoption, data centralization, and digital-first service models, ensuring technology enables scalability, resilience, and smart community development.

OUR VISION

We will deliver homes to thousands of people across the Kingdom of Saudi Arabia and create improved standards of living for all, working in partnership with the very best organizations their respective fields. The construction of high quality, prosperous places, blending state-of-the-art design and development methods with local culture and tradition will strengthen and enrich our country s socio-economic fabric, in line with Vision 2030.

OUR VALUES

Delivering through teamwork is our core strength. We are united by our common goals and commitment to work as one to achieve them and deliver against our promises. We care about and respect our customers, our partners and the neighborhoods we build. We attach great importance to both the beauty and the heritage of our places and to the quality of life they offer for all people who enjoy a ROSHN home

OUR PEOPLE

We are only as good as our ability to deliver on our promises and our ability to deliver comes down to the people we employ. We are a highly skilled, experienced and talented team. As an ambitious company we employ only the best people, and attach great value to their skills, expertise and potential. We have built a team capable of producing the creativity, big ideas and solutions to deliver desirable neighborhoods where the people who live there will shine.

Strategic Alignment & Governance:

• Translate corporate strategy into IT & Digital Shared Services priorities.
• Establish governance frameworks, IT service-level agreements, and cybersecurity standards.
• Identify technology and digital service gaps, ensuring alignment with enterprise requirements.

Operational Efficiency & Service Excellence:

• Standardize IT service management processes across functions.
• Drive adoption of ERP, CRM, and digital workplace platforms.
• Embed automation and self-service capabilities into IT service delivery.

Transformation & Change Enablement:

• Support enterprise-wide digital-first initiatives, including AI, automation, and analytics.
• Ensure IT-enabled rightsizing and workforce productivity through digital workplace tools.
• Act as change partner to drive adoption of new digital platforms.

Analytics, Reporting & Insights:

• Develop IT performance dashboards covering uptime, SLAs, and customer satisfaction.
• Consolidate IT & Digital reporting for executive dashboards and KPI tracking.
• Provide insights on digital maturity, resilience, and value realization.

Innovation & Capability Building:

• Promote technology pilots and collaborations (PropTech, smart community platforms).
• Lead data centralization and AI-driven analytics programs.
• Build communities of practice in digital architecture, cybersecurity, and innovation.