E-Commerce Manager

Client of NOK for Human Capital

Key Responsibilities:

• Develop and execute the overall e-commerce strategy

• Manage and optimize the company website and online marketplaces

• Monitor website performance, traffic, and conversion rates

• Oversee product listings, pricing, promotions, and inventory coordination

• Collaborate with marketing team on SEO, SEM, email marketing, and paid ads

• Improve user experience (UX) and customer journey

• Analyze sales data and generate performance reports

• Manage online campaigns to increase traffic and revenue

• Coordinate with logistics and operations to ensure timely order fulfillment

• Handle customer feedback and improve service standards

• Manage third-party vendors and digital agencies when required

Qualifications & Requirements:

• Bachelors degree in Marketing, Business Administration, E-Commerce, or related field

• Proven experience as an E-Commerce Manager or similar role

• Strong knowledge of e-commerce platforms (Shopify, Magento, WooCommerce, etc.)

• Experience with digital marketing and online advertising tools

• Proficiency in Google Analytics and performance tracking tools

• Strong analytical and data-driven mindset

• Excellent communication and leadership skills

• Ability to manage multiple projects and meet deadlines

Preferred Qualifications:

• Experience in retail or online marketplace management

• Knowledge of UX/UI best practices

• Familiarity with ERP or CRM systems

• 3 5 years of relevant experience