ETIC, Software Development Senior Manager

PricewaterhouseCoopers

1. Technical Responsibilities: Architecture:

• Own the Solution Blueprint across Mobile apps, microservices, APIs, data flows, test strategy, observability.
• Maintain Architecture Decision Records (ADRs) and enforce design guardrails (domain boundaries, API contracts, event schemas).
• Drive NFRs (performance, availability, security, privacy, compliance) and ensure they re designed, implemented, and tested.

API & contract governance

• Run API review board (versioning, backward compatibility, error models, timeouts/retries, idempotency).
• Approve breaking changes and manage deprecation timelines.

Engineering standards

• Own branching model, CI/CD policy, code quality thresholds, static analysis, unit/integration test minimums, coverage gates.
• Standardize logging, tracing, metrics, and feature flags strategy across stacks.

Security & compliance by design

• Embed OWASP MASVS/ASVS, secure coding, secrets policy, PII minimization, encryption in transit/at rest.
• Ensure SDLC controls: peer reviews, SBOM, dependency scanning, vulnerability triage, secure builds, artifact signing.

Production readiness

• Own Go-Live Checklist: runbooks, on-call rotations, monitoring dashboards, rollback plans, rate-limit and kill-switches.
• Chair Change Advisory technical review for releases.

2. Delivery Orchestration

• Cross-tower dependency mgmt.: Maintain Technical Dependency Matrix (APIs, environments, test data, certificates, mobile SDKs).
• Integrated planning: Create the Integrated Technical Plan (feature cutlines, capacity by stream, critical path, buffers).
• Issue unblocking: Daily removal of technical blockers; escalate swiftly with evidence.

3. Communication & Decisioning

• Single technical voice to Project Director, SoS, client architects.
• Publish weekly Technical Status: risks, decisions, SLOs, defect heatmap, velocity vs. plan.

4. People & Resourcing

• Calibrate skill-to-work mapping; propose ramp plans, pairing/mentoring, and targeted tech spikes.
• Align with Tower leads on hiring/rotation based on risk/throughput.