Executive Host / Hostess - International Marketing

Wynn Al Marjan Island

Player Development & Revenue Growth

• Manage and grow a dedicated portfolio of high-value domestic gaming players

• Analyze guest gaming activity, theoretical performance, trip frequency, and worth to identify growth opportunities

• Proactively solicit and book incremental trips to increase visitation and gaming revenue

• Achieve and exceed assigned revenue and player development targets

• Identify and re-activate lapsed players through strategic outreach initiatives

Guest Relationship Management

• Serve as the primary point of contact for assigned players, ensuring seamless and highly personalized experiences

• Build strong, long-term relationships through consistent communication (phone, messaging, in-person engagement)

• Conduct property tours and host on-property visits to enhance guest engagement

• Maintain discretion and professionalism in handling VIP guest information and preferences

Event & Experience Execution

• Invite, manage, and host premium guests during gaming events, tournaments, and exclusive marketing activations

• Coordinate guest participation in promotional campaigns and VIP experiences

• Ensure seamless execution of guest stays, including reservations, transportation, and personalized amenities

Operational & Administrative Responsibilities

• Maintain accurate and detailed player profiles in CRM systems, including preferences, service history, and performance data

• Issue and manage discretionary comps in accordance with internal guidelines and approval thresholds

• Prepare regular reports on player performance, trip recaps, and revenue tracking

• Ensure compliance with Wynn Resorts internal controls, responsible gaming practices, and UAE regulatory requirements

Cross-Functional Collaboration

• Work closely with Gaming Operations, VIP Services, Hotel Operations, F&B, and Events teams to deliver exceptional guest journeys

• Partner with Marketing to execute targeted domestic campaigns and player reinvestment strategies

• Support property-wide initiatives aimed at elevating the premium guest experience