Executive Operations Manager

Scale Army

The Executive Ops Manager will play a key role in keeping the organization efficient, organized, and running smoothly. This hybrid role blends operational execution with executive support, managing financial workflows, internal systems, and cross-functional coordination while directly supporting the CEO and leadership team. The role is highly impactful, focused on systematizing operations and enabling leadership to operate effectively as the company grows.

Key Responsibilities Executive Support

• Manage the CEO s calendar, travel arrangements, and expense reporting.

• Prepare logistics for leadership meetings and handle sensitive communications.

Operations Management

• Oversee billing, vendor payments, and customer invoicing using tools such as Bill.com and Stripe.

• Manage contractor payments and support internal operational reporting.

Sales Pipeline & CRM Management

• Maintain HubSpot accuracy, ensuring the sales pipeline and deal stages are up to date.

• Monitor pipeline health and support operational visibility across sales activities.

Systems & Process Coordination

• Document, maintain, and improve operational processes, including billing, renewals, and customer account check-ins.

• Support systematization efforts across internal workflows.

Reporting & Team Coordination

• Maintain operational dashboards, OKRs, and investor-facing reports.

• Provide weekly insights and updates to leadership.

• Run recurring workflows and ensure teams stay aligned on deadlines and accountability.

This role offers the opportunity to work closely with executive leadership while shaping how operations scale inside a high-growth company. You ll gain direct exposure to strategic decision-making, build systems that support long-term growth, and play a central role in keeping the organization aligned, efficient, and execution-focused.