أرسل لي وظائف مثل هذه
الخبرة
3 - 5 سنوات
موقع العمل
التعليم
بكالوريس في ادارة الاعمال(ادارة)
الجنسية
أي جنسية
جنس
أي
عدد الشواغر
1 عدد الشواغر
الوصف الوظيفي
الأدوار والمسؤوليات
>Supervise and manage a team of 50+ female staff (nannies, babysitters, and housekeepers).
- Oversee and support a customer service team of 3-5 members, ensuring efficient handling of inquiries and bookings.
- Manage a team of 8-10 drivers, ensuring smooth transportation scheduling for staff pickups and drop-offs.
- Conduct regular team meetings, training sessions, and performance reviews.
Scheduling & Operations:
- Develop and manage daily staff scheduling for service appointments and transportation logistics.
- Monitor and adjust schedules to ensure optimal resource allocation and minimal disruptions.
- Address operational challenges, including last-minute rescheduling or service changes.
Customer Service & CRM Management:
- Ensure efficient handling of client bookings, requests, and complaints.
- Oversee CRM and online systems to manage staff assignments, client information, and payments.
- Maintain high service standards, addressing client concerns promptly.
Process Improvement & Compliance:
- Implement and improve operational workflows for better efficiency and customer satisfaction.
- Ensure compliance with UAE labor laws and company policies.
- Track and analyze performance metrics to improve team productivity.
الملف الشخصي المطلوب للمرشحين
- Previous experience as an Operations Manager or Supervisor in a similar industry (cleaning services, facilities management, hospitality, or home care services).
- Strong people management skills with experience handling 50+ employees.
- Experience managing a customer service team and drivers' scheduling.
- Ability to multitask, problem-solve, and work under pressure in a fast-paced environment.
- Proficiency in CRM systems and online scheduling tools.
- Excellent communication skills in English; knowledge of Tagalog is a plus.
- Experience in a cleaning services or facilities management company is a strong advantage.
-Opportunity to work in a supportive and dynamic environment.
-Career growth and development opportunities within a leading company in the industry.
Experience:
-Cleaning Services Company: 2 years (Required)
-Team lead/Supervisor: 2 years (Required)
-Managing customer service team: 2 years (Required)
-Managing 50 female Helpers: 2 years (Preferred)
Language:
Tagalog (Preferred)
Skills
Calendar Management Computer Skills Excellent Communication Time Management Problem-solving Stress management Communication Leadership Management Marketing Sales
نوع العمل
- دوام كامل
القطاع المهني للشركة
المجال الوظيفي / القسم
الكلمات الرئيسية
- Female Operations Supervisor
- Operations Manager
- Operations Lead
- Female Supervisor
تنويه: نوكري غلف هو مجرد منصة لجمع الباحثين عن عمل وأصحاب العمل معا. وينصح المتقدمون بالبحث في حسن نية صاحب العمل المحتمل بشكل مستقل. نحن لا نؤيد أي طلبات لدفع الأموال وننصح بشدة ضد تبادل المعلومات الشخصية أو المصرفية ذات الصلة. نوصي أيضا زيارة نصائح أمنية للمزيد من المعلومات. إذا كنت تشك في أي احتيال أو سوء تصرف ، راسلنا عبر البريد الإلكتروني abuse@naukrigulf.com
Happy Helpers
We provide babysitting and Nanny services
Mahboob Shaik - Partner
Dubai, United Arab Emirates (UAE)
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