Fleet Sales Coordinator AW Rostamani Holdings Co LLC

·         Act as a liaison between customers and Sales Consultants to ensure smooth and efficient sales operations, including reservation creation and confirmation, order booking, and delivery coordination, thereby contributing to target achievement.

·         Serve as the primary point of contact for customer support via telephone, email, or face-to-face interactions while consultants are in the market.

·         Coordinate with the Traffic Department for customer registration, fine clearance, mortgage release, and other related processes.

·         Verify relevant sales documentation, such as custom certificates and VIN details, before communicating with customers.

·         Prepare and review supporting documents for invoicing and maintain proper filing and organisation of records.

·         Allocate leads and enquiries to the sales team, ensuring timely consolidation and submission of customer registration requests.

·         Provide onboarding support to new joiners in coordination with the GHRD and GIT departments (e.g. Windows access, Oracle responsibilities, etc.).

·         Uphold the highest standards of professionalism and ethical conduct, handling confidential information with discretion.

Measurement & Performance:

·         Support the achievement of Fleet Sales objectives by ensuring all sales coordination tasks are completed on time and in compliance with company policies.

·         Maintain punctuality, discipline, and adherence to attendance standards.

·         Demonstrate AAC Core Values: Integrity, Commitment, Adding Value, and Continuous Improvement.

Administration:

·         Generate and submit reports to managers, including daily invoicing, weekly forecasts, and target/model mix achievement reports.

·         Assist the manager with market intelligence, competitor quotation analysis, logistics, and order management.

Finance & Risk Management:

·         Ensure timely submission of bank documents.

·         Maintain proper control and copies of customs documents and traffic letters for the respective team.

·         Verify cheque clearance before releasing customer registration papers, processing vehicle registration, and delivering vehicles.

Process Compliance Role:

• Ensure full compliance with ISO standards, Standard Operating Procedures (SOPs), and Group Internal Audit (GIA) requirements.

• Adhere to company policies and industry regulations to maintain operational integrity.

• Support internal audits and take corrective actions as required to uphold compliance standards.